2023 brought remarkable growth for Groupama—the biggest growth in the sector, in fact—, while the company also maintained very high levels of customer satisfaction. It was also a year of profitable and sustainable development, with gross written premiums exceeding RON 4 billion—a 37% rise from 2022 and also the highest on the market. CEO Calin Matei says that responsibility, fairness, empathy, and teamwork are the pillars that guide his leadership style, while the ability to quickly learn, unlearn, and relearn has been central to his own development. Business Review sat down with Calin and talked about Groupama’s key achievements in recent years, as well as the extent to which his leadership has contributed to those developments.